There's no risk to trying CentricVoice service. Our hassle-free Money Back Guarantee policy guarantees your satisfaction. If for any reason you wish to cancel service within 30 days of purchase, we'll refund your money with no questions asked. The following Terms and Conditions apply:

• The money back guarantee applies only to the first-ordered line per account, not to additional or secondary lines. 
• You must cancel your service within 30 days of the activation of your account. 
• Original Shipping and handling charges cannot be refunded.
• You must not exceed 500 minutes of usage within the first 30 days of service. If you exceed 500 minutes, you will not be refunded for the first month of service. 
• You must return your equipment within 14 days of your cancellation. 
• You are responsible for any charges for overage, international or directory assistance calls. 
• All returned equipment must be in the original packaging with the UPC or bar code intact. 
• All components, manuals and registration card(s) must be included. 
• The Money Back Guarantee will not be issued if you fail to meet these requirements.

**These terms and conditions apply only to residential services. Separate terms and conditions apply for business plans.

You are responsible for return shipping. Please contact us at brazilcsr@support-centricvoice.com to cancel your service.  You will be refunded your disconnect fee after we receive your equipment.